Terms & Conditions

Welcome to MystiqMode — where anime meets lifestyle.
These Terms & Conditions (“Terms”) govern your access to and use of our website www.mystiqmode.com (“Site”) and our products and services (“Services”).
By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

 


 

1. General Information

  • This Site is operated by MystiqMode, a proprietorship firm based in Hyderabad, Telangana, India.

  • Throughout the Site, the terms “we”, “us”, and “our” refer to MystiqMode.

  • By using our Site or purchasing from us, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

 


 

2. Eligibility

By using our Site, you confirm that:

  • You are at least 18 years old, or using the Site under supervision of a parent/guardian.

  • You are capable of entering into a legally binding agreement.

 


 

3. Products and Services

  • We strive to ensure all product information (images, descriptions, prices, stock) is accurate.

  • However, slight variations in color, design, or fit may occur due to screen settings, photography lighting, or manufacturing differences.

  • MystiqMode reserves the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.

 


 

4. Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • We accept payments via secure third-party gateways (e.g., Razorpay, Cashfree, etc.).

  • In case of pricing errors, we reserve the right to cancel the order and refund the amount paid.

  • Cash on Delivery (COD) orders may include additional service charges.

 


 

5. Order Acceptance and Cancellation

  • Order confirmation is subject to product availability and successful payment authorization.

  • We reserve the right to refuse or cancel any order for reasons such as payment failure, incorrect pricing, or suspected fraud.

  • Customers may request cancellation within 12 hours of placing an order, provided it has not been shipped.

 


 

6. Shipping and Delivery

  • Shipping timelines, costs, and coverage are governed by our Shipping Policy.

  • Delivery dates are indicative and may vary due to external factors such as courier delays, weather, or strikes.

  • Once dispatched, the order cannot be rerouted or redirected.

 


 

7. Returns, Refunds, and Exchanges

  • Returns and refunds are subject to our Return & Refund Policy.

  • Certain items (e.g., collectibles, clearance items, personalized products) are non-returnable.

 


 

8. Intellectual Property

  • All content on this Site — including logos, designs, graphics, text, and photographs — is the intellectual property of MystiqMode.

  • Reproduction, distribution, or commercial use without prior written permission is strictly prohibited.

 


 

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Upload, post, or transmit any content that is defamatory, abusive, or violates intellectual property rights.

  • Attempt to interfere with the Site’s security, performance, or backend systems.

 


 

10. Third-Party Links

  • The Site may contain links to third-party websites or tools.

  • MystiqMode is not responsible for the content, policies, or accuracy of such external sites.

 


 

11. Limitation of Liability

  • MystiqMode shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

  • Our maximum liability for any claim shall not exceed the amount paid by the customer for the specific order in question.

 


 

12. Indemnification

You agree to indemnify and hold MystiqMode, its proprietor, and affiliates harmless against any claims, liabilities, or expenses arising from your misuse of the Site or breach of these Terms.

 


 

13. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

 


 

14. Amendments

  • MystiqMode reserves the right to modify or update these Terms at any time without prior notice.

  • Continued use of the Site following any changes constitutes your acceptance of the updated Terms.

 


 

15. Contact Information

For any queries or concerns regarding these Terms, please contact:
📩 legal@mystiqmode.com
📞 [Insert contact number]
🏢 MystiqMode, Hyderabad, Telangana, India